Thank you for shopping with us. We are committed to delivering your order quickly and safely. Please read our shipping policy below for details about order processing, shipping times, and delivery.
All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email.
Shipping charges are calculated at checkout based on your location and the selected shipping method.
Standard Shipping: 5–7 business days
Express Shipping: 2–4 business days (at an additional cost)
International Shipping: 7–20 business days (where available)
Please note that delivery times are estimates and may vary depending on your location and courier services.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Please ensure that your shipping address is complete and accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
While we work with trusted shipping partners, delays may occasionally occur due to weather conditions, customs clearance, or other unforeseen circumstances.
If your order has not arrived within the expected delivery time, please contact our support team for assistance.
If your package arrives damaged, please contact us within 48 hours of delivery. Include your order number and videos and photos of the damaged package so we can investigate and assist you promptly.
International customers are responsible for customs duties, taxes, or import fees imposed by their country’s customs authorities. These charges are the responsibility of the customer and are not included in the shipping cost.
If you have any questions about shipping, delivery, or your order status, please contact us at:
Email: busybtoys@gmail.com
We are happy to assist you with any shipping-related inquiries